monday.com has been leading our ranking of the best project management software ever since we first reviewed it. It’s easy to use, has tons of features and is pretty affordable as well, making it a shoo-in for the top position. In this monday.com review, we’ll go over all of its main points so you can see why we like the project management tool and if it really is the “Work OS” monday.com claims it is.
Originally started as part of website builder Wix.com back in 2010, the software became part of breakaway company daPulse in 2012 — though it soon dropped that capital “p” to become “dapulse.” In 2017, it renamed itself monday.com (missing capitals seem to be an ongoing issue) and has been going strong since.
- monday.com is one of the best all-around project management tools available. It has a well-balanced suite of features, decent pricing and great ease of use.
- When it comes to specific tasks — like setting up dependencies or Agile management — you may want to look elsewhere. monday.com does all right with these, but it was designed as a more general tool.
- monday.com’s best plan is Standard, with the Pro plan hot on its heels. Both offer great value and are packed with features. Avoid the Basic plan; it’s way too expensive for what you get for it.
- There’s also a new free plan, though it’s very limited.
However, if neither monday.com’s pedigree nor its features interest you, there are plenty of other project management options to choose from; it’s not sitting at the top of our ranking in splendid isolation.
Strengths & Weaknesses
- Easy to use
- Lots of features
- Great mid-range plan
- Free plan and free trial
- Basic plan isn’t good
- Odd progression between plans
However, as with Asana or any other mainstream piece of project management software, features and views are divided among tiers of use, with each progressive tier costing more than the last. We’ll talk more about what we think of that in the “pricing” section, but for now, we’ll just go over what monday.com offers plan by plan.
The New Free Plan
We start our roundup of monday.com’s features with the free plan, which was only recently introduced and rivals that of Trello, but isn’t as good as Asana’s.
Back to Basics
The first plan is called Basic, and it’s exactly that. In fact, it’s so basic you’re probably better off going with the free plan of Asana or Trello, instead, and keeping your money in your pocket. All it offers is the list view — which is the default in monday.com and a great way to enter tasks or assign details to them — and the kanban board.
Setting the Standard
This changes with the next tier, or the Standard plan. It’s only about 25 percent more expensive and worth every penny. This plan hugely expands the bits and bobs, and you get more views, too.
The storage limit is upped to 20GB, and you get access to a limited number of automations and integrations (limited means 250, which should be plenty for a small team).
You can also invite guests — people who can view the board but not interact with it — with four guests counting as a single, regular user. Plus, you can integrate with Zoom, which is handy for remote work.
Of course, the views are the show stealers. You get five views with Standard, instead of just the two from the Basic plan. These include the list and kanban views, as well as the timeline (which is pretty much a Gantt chart), a calendar and a map view.
The map view is a handy doodad for international teams, allowing you to see where people are or will be located to plan accordingly. It’s cool, but it’s not a showstopper. The timeline view, though, is a lot more important, especially for businesses that need one task done before starting another.
As Gantt charts go, monday.com’s timeline view is all right. We prefer it to Asana’s, but it can’t hold a candle to a dedicated tool like TeamGantt’s or GanttProject’s
With a name like Pro, you’d expect monday.com’s last conventional plan to pack a lot of punch, and you won’t be disappointed. It ups your allowance of storage space to 1TB, quite the jump, as well as allows 25,000 integrations and automations rather than 250. It also lets you invite unlimited guests, and they no longer take up user space.
It’s not just bigger and better, though: the Pro plan also gives you private boards — great to keep things within a small team — as well as time-tracking abilities and two new views. The time tracker will be a big boon to companies that bill clients hourly.
This is also where the two new views come in. The workload view gives you an overview of who is doing what and when, allowing managers to see who might potentially be overloaded with work and who is not pulling their weight. It’s pretty handy, as is the chart view, which lets you group tasks, people and other variables however you want and put it into a visual representation of your choosing.
Overall, it’s a decent improvement, but it most likely will only be of interest to people managing large companies. Most of our readers will probably be served just fine by the Standard plan.
Another step up is the Enterprise plan, which greatly expands on all the features mentioned so far, as well as adding a lot more aimed at keeping the board secure and limiting user permissions. As we feel that few, if any, of our readers have the need for these kinds of abilities, we’ll leave them out of this review.
If you don’t quite find what you need in this list of features, or you need something more specific, monday.com offers plenty of options for integrations. Though the list is too long to go through here, monday.com plays nice with all kinds of apps, from cloud storage to communication to other project management tools.
If supported integration fails, there are plenty of ways to use Zapier or IFTTT, as well, so there should be nothing stopping you from turning monday.com into the “Work OS” it would like to be.
monday.com Features Overview
- Kanban board
- Spreadsheet view: No
- Gantt charts
- Workload planning
- Long-term planning
- Multiple project management
- Dependency management
- Native scrum management: No
- Set user permissions
- File storage
- Time-tracking: No
- Built-in integrations
- Reporting features
- Free plan
- Free Trial: 14 days
- Web app
- Ticket-based support
- Live chat: No
- Phone support: No
Overall, we find monday.com’s cost to be about right, though we’re left a little puzzled by some of the choices made regarding what feature should be in which plan. Set that aside, though, and it’s definitely a project management tool that offers bang for your buck. We’ll go over the main points here, but if you want a more detailed breakdown, check out our article on monday.com pricing.
How Much Does monday.com Cost?
monday.com has four plans, each of them paid. Unlike many of its competitors, monday.com offers no free plan, though you can get a free 14-day trial of the Pro plan just by signing up with your email — no credit card required. Note that all plans require a minimum of three users (“seats” in monday.com’s lingo), and the grand total will, in most cases, have a buck knocked off.
- Maximum users: 2, Kanban Board, & list
- Minimum users: 3, Price per user, Basic features
- Minimum users: 3, Price per user, Expanded features
- Minimum users: 3, Price per user, Advanced features
- Enterprise-level features.
We reached out to monday.com regarding Enterprise pricing and were given an indication of $12,000 per year for 25 users, which works out to $40 per user per month. We have a feeling there’s a lot of wiggle room there, still, so it may be worth exploring it on your own if you’re in need of the advanced features of that plan.
monday.com Storage Allowance
Below a table with the storage allowance per plan.
Breaking Down monday.com Pricing
Monday.com’s new free plan is pretty good, but practically guts the Basic plan, rendering it useless. As such, if you need more than what the free plan offers you’re probably better off upgrading to the Standard plan, which is a lot better. If, however, you don’t want to pay at all, Asana’s free plan does a better job than monday.com’s
The Standard plan is the best buy of monday.com’s plans and is one of the best on the market when comparing usability and price. At just $10 per user per month, the Standard plan does a little better than Asana (among other project management platforms) for roughly the same number of features.
The value of the Pro plan is a little less clear. Though it’s definitely among the cheapest of the high-level plans out there at $16 per user per month, others, like Asana, have slightly better worked-out suites.
Overall, though, pricing is decent, so we recommend giving the monday.com trial a shot and seeing how you like it. As long as you avoid the basic plan, you should be all right.
Using monday.com is a pleasure. Everything is laid out well, you never spend longer than a few seconds looking for anything and the software helps you out from the get-go without babying you.
It’s definitely among our favorite project management tools to use, and you’ll be setting up an advanced workflow before you know it (check out our monday.com tutorial for some pointers).
This pleasant experience starts with the main monday.com website, which is easy to understand. Click on “get started” in the top right of the screen, and you’re whisked away to a plan selection screen. We recommend trying the 14-day trial of the Pro plan to see whether it’d be a good fit for you. All you need to do is enter your email address; there’s no need for a credit card yet.
You’ll be asked a few questions about you and your company to help you get started — you can skip them if you like — and then you’re in the list view, looking at a blank board and a bunch of pop-ups. We really like monday.com’s approach to these, as they’re not too intrusive and pretty clearly worded, making for an easy start using the app.
monday.com User Interface
As we mentioned in the features section, your main interface is the list view, which is great for a basic overview and for entering the details of tasks. It’s not as good for tracking tasks and projects, which is where the other views come in. However, making sense of these other views is pretty hard unless you do some data entry in the list, and monday.com shines here.
You manipulate the basic data of each task right there on the main screen, unlike Trello, where you need to use the back of the card for almost every function. We really like this way of doing things, as it makes it a lot less cumbersome.
It’s important to enter this information, too, or you won’t be able to find it in your other views later. You can still click a task to get more detail on it, but it’s mainly used for notes and attaching files. As we mentioned, monday.com comes with a generous amount of file storage space, so you can attach away without worry.
You can add as many extra columns as you’d like to the list view, making it easy for you to fine-tune what tasks show up where in your other views. This whole process is easy as can be, and it makes monday.com very user-friendly for beginners and pros alike.
monday.com Project Views
We’ve already talked over some views in the features section, but we skipped two of the most important ones until now. First up is the trusty kanban board, which isn’t as good as what can be found in Jira or Trello, but it gives you a decent overview and gets the job done.
One thing we do like about monday.com’s kanban board is that you can change what it displays on the fly. In the example above, for instance, it’s selected to show the status of tasks. With a few clicks, you can change this to who is working on it or to its project group. This is a handy feature and a big plus of the software.
Less flexible but just as useful is the calendar, which we like because it’s one of the few out there that shows you detailed information when you click on tasks. It’s a small detail, but we dig it.
monday.com Mobile Apps
We’re not as impressed with the mobile app, which monday.com has made available on both iOS and Android. It takes long to load, and we got stuck a few times using it.
That said, when it works, it’s pretty intuitive and we liked it well enough overall. It’s nowhere near as usable as the main web interface, but then again, it’s mainly meant for icing a few details on the fly.
Security & Privacy
There’s no sharing with third parties, though do note that regular users’ data can be shared with the admin of an account. It’s not a huge deal, as your boss likely already knows all that kind of stuff about you, but it is something to keep in mind.
Is monday.com Secure?
If you have any security concerns, monday.com is an OK, not great, option. It hosts its data with AWS, meaning you’re in the hands of a company with great security but with a history of leaky buckets. We’re not huge fans of AWS because it’s just too easy to forget to secure your data, so we give it a small demerit here.
However, on monday.com’s side of things, everything looks good. The company is SOC-2 Type II certified and uses TLS when transferring your data to AWS. As long as whichever intern is handling those buckets has had enough coffee, you should be OK.
Service & Support
monday.com’s customer service is great, though it’s entirely based on tickets, the knowledgebase and the forums; there’s no phone support or chat. It gets the job done, though, and we were never stuck for longer than a few minutes.
The monday.com knowledgebase is vast and easy to search through, with answers to almost every question. We like how most topics are free from jargon and come with pictures, as well as explanations of more advanced uses of specific features.
The forum dwellers — staff and fellow users alike — are generally helpful people, so you shouldn’t be stuck too long.
At Cloudwards, we think monday.com is the best all-around project management software solution out there. Though it’s not without its flaws, no competitor offers the same breadth of functions for the same price.
What do you think of monday.com? Did we miss any beats? Do you have any questions? Let us know in the comments below and, as always, thank you for reading.